Privacy Policy

Effective date: August 6, 2026

Ruvaura (“Ruvaura,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or purchase from our online store.

1. Information we collect

Depending on how you use our store, we may collect your name, billing and shipping address, email address, telephone number, order details, payment and transaction information, messages you send to us, and technical information such as your IP address, browser, device, and interactions with our website.

We do not receive or store your full payment-card number. Payments are processed by Shopify and the payment providers made available at checkout.

2. How we use information

To process, confirm, fulfill, and support orders;
To communicate with you about purchases, delivery, returns, refunds, and customer service;
To prevent fraud, misuse, and unauthorized transactions;
To improve our products, website, and customer experience;
To send marketing communications where permitted and where you have provided consent; and
To comply with legal, tax, accounting, and regulatory obligations.

3. Cookies and similar technologies

Our store and service providers may use cookies and similar technologies for essential site functions, shopping-cart operation, analytics, security, and—where permitted—marketing. You can adjust cookie settings through your browser, although disabling certain cookies may affect store functionality.

4. When we share information

We may share information with Shopify, payment processors, delivery and fulfillment providers, technology and analytics providers, marketing providers where permitted, professional advisers, and authorities where required by law. We do not sell your personal information for money.

5. Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, to provide services, resolve disputes, maintain business records, and meet legal or accounting requirements.

6. Access, correction, and consent

You may contact us to request access to or correction of personal information we hold about you, ask questions about our privacy practices, or withdraw consent where withdrawal is legally available. Withdrawal does not affect processing already completed or processing required to complete an order or meet a legal obligation.

7. Security and privacy incidents

We use reasonable safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure. If a privacy incident creates a real risk of significant harm, we will take the steps required by applicable law.